【精品】英文道歉信三篇
在平凡的生活中，道歉信的使用越來越廣泛，不同的道歉信內容是不同的。大家知道道歉信的格式嗎？以下是小編收集整理的英文道歉信3篇，歡迎閱讀，希望大家能夠喜歡。
英文道歉信 篇1
Dear Ms Winston,
The purpose of this is to convey to you my sincere apologies for any inconvenience you may have experience last month with respect to the installation of your Internet high speed service.
I just returned from vacation this week and found your file in my in-basket. As soon as I reviewed your case it was clear that somehow your Jau. 20th request for a change in service had somehow slipped through the cracks. The only possible explanation I can give is that we have recently had a number of key staff changes, which might have resulted in your letter being overlooked.
Consequently, I have directed our installation group to contact you by the end of this week to set up a time convenient to you when they could go to your house and install your new router and make the necessary adjustments to your software.
Because of this serious oversight, and as a testament to our appreciation of you as out customer , we are going to provide you with your first three months of high speed service for free charge. There fore, your account will not be billed until June of this year.
Ms. Winston, let me assure you that what happened in your case is not typical of CableNet’s level of customer service. We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.
If you have any questions please don’t hesitate to call me at*******.
Yours in service
Tony
英文道歉信 篇2
Dear Susan,
I’m very sorry that I was out when you came to see me yesterday evening. I’m afraid I’d gone to the pub with some friends and didn’t get back until 12 o’clock. I wish I had known you were in Luoyang as you could have come with us. It would have been a good introduction to the night life! Anyway, I will call on you at 10 o’clock on Saturday morning at your hotel. We can have the day together, if you have nothing else planned? I’ll show you some of the places of interest that you may not have seen.
Please let me know if you will be available on Saturday morning.
Best wishes
Chen Cheng
Sample II
Dear Mary,
I’m very sorry for not having replied to your July 6th letter sooner. When your letter arrived, I was in Beijing. As my secretary couldn’t forward it to me, it has been lying on my desk until I got back.
Thank you for all your news. It is good to know that your company has agreed to sign the contract to continue the cooperation with us. And we surely will have a bigger success in the near future.
Look forward to catching up and once again apologize for the delay.
Sincerely,
Tom
英文道歉信 篇3
Dear ________,
I am excessively sorry to say/tell you that ①_____ (直接表達自己不能實現先前的愿望或約定). ②Now, I am writing you this letter of apology to show my deep regret_______ (表達歉意). ③Please accept my sincere apology__________(誠懇希望對方能接受道歉). ④I fear you are displeased at _________(表達出自己的.心情，并請求對方原諒).⑤I hope you will understand me and excuse me for__________(過渡句). ⑥Let me explain(開始介紹道歉的原因). ⑦The reason for my delay/absence was that _________(闡述自己當時的處境和情況). ⑧I had no way out because _______ (總結自己道歉的原因). ⑨Therefore it’s not in my power to ___________(希望下次再次實現愿望). ⑩Naturally, I want to suggest ____________. I shall be glad if you will kindly write and tell me when and where you____________(約定下次約會的時間和地點)
We may meet again and I hope to see you soon.
Sincerely Yours,
Li Hua
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